Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Load the ride.
   • Perform loading procedures correctly, safely, promptly and according to organisation requirements and procedures.
   • Load ride to the maximum number of persons approved to ride.
   • Check that all riders are secured according to requirement of the ride.
   • Advise all riders to secure any articles that may come loose while riding.
   • Treat all customers in a courteous and friendly manner during loading.
   • Check all load requirements prior to the start of the ride.
2. Observe the ride.
   • Continuously observe the ride according to safety procedures.
   • Identify quality control issues or problems during the ride advising appropriate supervisor immediately for action.
3. Unload the ride.
   • Ensure the ride is fully completed before unloading.
   • Follow unloading procedures correctly, safely, promptly and according to organisation requirements and procedures.
   • Unload customers in a courteous and friendly manner.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit problemsolving skills to identify problems within a defined range and report appropriately communication skills to allow for friendly and courteous interaction with customers literacy skills to interpret basic procedural documentation numeracy skills to count accurately and compare numbers or riders against capacity

The following knowledge must be assessed as part of this unit health and safety procedures in relation to loading and unloading rides emergency procedures for specific rides specific ride instructions

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the following is essential ability to consistently follow procedures in loading and unloading rides to ensure safety of customers and colleagues understanding of the health safety and emergency issues associated with ride operations demonstration of skills across multiple operations of the ride and for an appropriate range of rides as required by attraction specific demonstration of safety procedures completion of loading and unloading rides within typical workplace time constraints
Context of and specific resources for assessment	Assessment must ensure demonstration of skills within a fully equipped operational ride location commercially realistic ratios of customers to candidates to reflect typical workplace conditions
Methods of assessment	Assessment methods must be chosen to ensure that the skills required to load and unload a ride can be practically demonstrated Methods must include assessment of knowledge as well as assessment of practical skills The following examples are appropriate for this unit direct observation of the candidate safely loading and unloading a ride direct observation of the candidate performing actual or simulated emergency procedures written and oral questioning or interview to test knowledge of OHS issues equipment features and capacity limitations problemsolving activities to assess ability to respond to various situations during the loading and unloading of a ride location especially emergency aspects review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate Holistic assessment with other units relevant to the industry sector workplace and job role is recommended
Assessing employability skills	Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role

---

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Loading procedures may relate to:	numbers of riders height of riders overall physical capacity of riders placement of riders on the ride (e.g. balance of weight).
Ride may be:	mechanical computerised manual water-based part of a show.
Quality control issues or problems may relate to:	inappropriate customer behaviour rider discomfort any equipment malfunction negative impact of weather.

---